Call Center Team Lead Opportunity

4 days ago


Atlanta, Georgia, United States Serenity Healthcare, LLC Full time
About Serenity Healthcare, LLC:
Serenity Healthcare, LLC is a healthcare technology leader dedicated to transforming lives through cutting-edge treatments like TMS and Ketamine. Our goal is to empower individuals to take back their lives from challenging health issues through evidence-based research and proven results. As a Call Center Supervisor, you will play a vital role in delivering exceptional customer experiences and driving business results.

The Ideal Candidate:
We are seeking a dynamic and mission-oriented individual with at least 1 year of experience as a customer service supervisor. The ideal candidate will have a background in call center environments, proficiency in identifying and measuring core competencies and performance metrics, and a passion for supporting individuals facing health challenges. They must also be able to make sound decisions amidst competing priorities and maintain exceptionally organized systems with acute attention to detail.

Salary Range:
$60,000 - $80,000 per year, depending on experience
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