Call Center Team Lead

4 weeks ago


Atlanta, Georgia, United States Serenity Healthcare, LLC Full time
Career Opportunities at Serenity Healthcare, LLC

We are seeking an experienced Call Center Supervisor to join our team of customer service professionals. This is a fantastic opportunity to leverage your leadership skills and experience to drive business growth in a fast-paced call center environment.

The successful candidate will have a strong background in call center operations and experience as a customer service supervisor. You will be responsible for managing performance metrics, policies, and procedures, and identifying opportunities to enhance customer service protocols.

You will work closely with the leadership team to develop strategies to drive business growth and improve customer satisfaction. This is an exciting opportunity to join a dynamic organization that is committed to providing innovative healthcare solutions.

We offer a competitive salary of $62,000 - $72,000 per annum, comprehensive benefits, including medical, dental, vision insurance, and a 401K retirement plan. Our company culture values employee growth and development, making it an excellent choice for those looking to build a long-term career.


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