Call Center Representative

3 days ago


Atlanta, Georgia, United States NiteLines USA, Inc. Full time
About the Role
NiteLines USA, Inc. is looking for a skilled Call Center Representative to join our team. As a key member of our contact center team, you will be responsible for delivering exceptional customer experiences through phone, email, and chat support.

Key Responsibilities
- Respond to customer inquiries in a timely and professional manner
- Resolve customer complaints and concerns effectively
- Maintain accurate records of customer interactions and transactions
- Collaborate with team members to achieve customer satisfaction goals

Requirements and Benefits
- High school diploma or equivalent required; degree in related field preferred
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and meet performance targets
- Competitive salary: $50,000 - $60,000 per year
- Comprehensive benefits package including medical, dental, and vision insurance
- Opportunities for career advancement and professional growth


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