Mercedes-Benz Call Center Agent

3 days ago


Atlanta, Georgia, United States RBM Of Atlanta Full time

The Perfect Opportunity for Customer Service Professionals

We are seeking highly motivated and customer-focused individuals to join our Service BDC team as a Mercedes-Benz Call Center Agent. In this role, you will play a critical part in delivering exceptional customer experiences and ensuring the smooth operation of our service department.

You will be responsible for answering phone calls and online chats, assisting clients with scheduling service appointments, and resolving any issues that may arise during the appointment process.

As a valued member of our team, you will enjoy a competitive salary range of $40,000-$55,000 per year, depending on experience, as well as opportunities for advancement and professional growth.

Other benefits include:

  • Paid holidays, sick time, and vacation, with the option to earn vacation time from your very first day of work.
  • Sales spiffs and monthly bonuses, based on performance.
  • Competitive insurance and retirement benefits, including medical and dental coverage, company-paid life insurance, and a 401(k) retirement plan with company match.
  • Employee discounts for parts, service, and vehicle purchases, as well as onsite parking.


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