Service Dispatcher Coordinator

5 days ago


Charlotte, North Carolina, United States Horne Heating & Air Conditioning Full time
Job Summary

We are seeking a highly organized and detail-oriented Service Dispatcher Coordinator to join our team at Horne Heating & Air Conditioning. This is an exciting opportunity for a motivated individual who thrives in a fast-paced environment.

The primary responsibility of this role is to manage service requests, prioritize tasks, and schedule work orders efficiently. The successful candidate will be responsible for reviewing technician notes, maintaining accurate records, and communicating effectively with managers, technicians, and customers.

This position requires strong analytical skills, attention to detail, and excellent problem-solving abilities. Our ideal candidate is proactive, quick-thinking, and adaptable to changes while providing exceptional customer service with a positive attitude.

A competitive salary of $22-$25 per hour based on experience, along with opportunities for bonuses and performance-based incentives, make this an attractive offer. Additionally, we provide a comprehensive benefits package, including medical, dental, vision, life insurance, and 401(k) matching.

As a key member of our team, you will have the opportunity to grow and develop your skills through ongoing training and development programs. If you are passionate about delivering exceptional customer experiences and working in a dynamic environment, we encourage you to apply for this exciting opportunity.



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