Service Advisor
20 hours ago
As a Service Advisor at Ascent Auto, you will play a crucial role in ensuring our customers receive exceptional service and support. Your primary responsibility will be to greet customers promptly and courteously, taking note of their maintenance needs and ensuring their information is up-to-date.
Key Responsibilities:
Review vehicle service history and advise customers on probable services or repairs needed
Utilize the MPI system to present recommended repair suggestions to every customer
Inform customers of estimated time and costs required to complete services
Gain customer approval for all repair orders prior to beginning work
Requirements:
Associate's degree from a two-year college or technical school; or three to four years related experience and/or training
Technical experience preferred
Superior customer interaction skills
Good computer skills
Aptitude for learning and delivering technical information
Benefits:
Medical, dental, and vision insurance
401K retirement savings plan with company contribution
Progressive PTO plan
Holiday pay
Company-paid training
Ascent Auto is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.
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