Medical Care Coordinator

1 week ago


Branford, Connecticut, United States Pacific Medical Centers Full time
Job Summary

We are seeking a highly skilled Care Coordinator to join our team at Pacific Medical Centers. The successful candidate will serve as a liaison for coordination of care in all aspects of patient needs, providing support to patients throughout their continuum of care.

Key Responsibilities
  • Serve as a liaison for coordination of care in all aspects of patient needs
  • Provide support to patients throughout their continuum of care
  • Gather all information for optimization of visit or procedure and communicate it to all necessary individuals
  • Achieve desired outcomes based on department metrics
  • Ensure appointments are made within 24 hours of request
  • Ensure appointments with specialty are made within one week
  • Ensure appropriateness of outgoing/incoming care coordination
  • Identify patient barriers as it relates to patient experience with the use of Press Ganey tools
  • Identify and resolve barriers affecting the delivery of patient care and assists with implementation of quality initiatives
Requirements
  • Knowledge of Electronic Medical Record, EPIC preferred
  • Excellent communication skills to patients, providers, staff, and management
  • Ability to create reports and provide data
  • Knowledge of quality metrics and care within a medical practice
  • High School Diploma or equivalent, Associates preferred
  • 3 years working in a medical office

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