Customer Service Branch Associate
4 weeks ago
We are seeking a highly motivated and customer-focused Branch Associate to join our team at Sherwin-Williams. As a key member of our branch team, you will be responsible for providing exceptional customer service, processing sales transactions, and ensuring a safe and efficient work environment.
Key Responsibilities- Prepare orders for delivery or pickup according to schedule, including loading, packing, wrapping, labeling, and shipping.
- Load and unload products from deliveries, ensuring accurate and efficient processing.
- Operate and maintain warehouse vehicles and equipment, adhering to safety protocols and procedures.
- Assist customers in person and over the phone, determining their needs and presenting appropriate products and services.
- Process sales transactions accurately and consistently with policies and procedures.
- Deliver products to customers in a safe and timely manner, ensuring a positive customer experience.
- Communicate and cooperate with supervisors and coworkers, fostering a collaborative and supportive work environment.
- Keep a clean and safe working environment, optimizing space utilization and adhering to quality service standards.
- Ensure that the stockroom is organized, maintaining a high level of inventory accuracy and control.
- Operate tinting, mixing, and color matching equipment as needed, adhering to safety protocols and procedures.
- Must be at least 18 years of age.
- Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future.
- Must have a valid, unrestricted Driver's License.
- Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
- Must be willing to work all scheduled hours, with or without reasonable accommodation.
- Have at least a High School diploma or GED.
- Have at least one (1) year of work experience using material handling equipment.
- Have at least one (1) year of work experience in customer service, retail, or sales.
Sherwin-Williams is a company that values diversity, equity, and inclusion. We believe in careers that grow with you and offer a wide range of opportunities for professional development and advancement. We are committed to providing a safe and inclusive work environment for all employees and customers.
We are an equal employment opportunity employer and welcome applications from qualified candidates of all backgrounds and characteristics. We are proud to be a VEVRAA Federal Contractor and request that state and local employment services delivery systems provide priority referral of Protected Veterans.
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