Customer Service and Packing Associate

1 month ago


Miami, Florida, United States The UPS Store #62907560 Full time
Job Overview

As a Customer Service and Packing Associate at The UPS Store #6290/7560, you will play a vital role in ensuring customers have a positive experience by providing efficient and effective service to exceed their expectations. This is an entry-level position with opportunities to grow and develop your skills in a dynamic and supportive environment.

We offer a competitive wage, plus incentives, and a fun work environment that fosters growth and development. If you are a team player with excellent communication skills and a passion for delivering exceptional customer service, we encourage you to apply.

Key Responsibilities

  • Provide exceptional customer service through customer engagement and quality product delivery.
  • Be knowledgeable of products and services offered and properly promote them to customers.
  • Receive, sort, and place mail in mailboxes accurately.
  • Pack contents for shipping using established procedures and products.
  • Operate all software packages and receive and prepare documents for printing.
  • Process and document shipping damage, and late and lost package claims.
  • Assist in merchandising the center, including stocking shelves with products, ensuring the clean and orderly appearance of products, and informing appropriate personnel of inventory levels for re-ordering supplies.
  • Operate copiers, fax machines, binding equipment, and all other office machines in a safe, efficient, and productive manner.
  • General housekeeping duties.

Requirements

  • 2 years of customer service and sales experience in a retail environment.
  • Point of Sale (POS) and computer experience are highly desirable.

What We Offer

  • A competitive wage, plus incentives.
  • A fun work environment that fosters growth and development.
  • Opportunities to grow and develop your skills in a dynamic and supportive environment.


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