Customer Service and Packing Associate
1 month ago
As a Customer Service and Packing Associate at The UPS Store #6290/7560, you will play a vital role in ensuring customers have a positive experience by providing efficient and effective service to exceed their expectations. This is an entry-level position with opportunities to grow and develop your skills in a dynamic and supportive environment.
We offer a competitive wage, plus incentives, and a fun work environment that fosters growth and development. If you are a team player with excellent communication skills and a passion for delivering exceptional customer service, we encourage you to apply.
Key Responsibilities
- Provide exceptional customer service through customer engagement and quality product delivery.
- Be knowledgeable of products and services offered and properly promote them to customers.
- Receive, sort, and place mail in mailboxes accurately.
- Pack contents for shipping using established procedures and products.
- Operate all software packages and receive and prepare documents for printing.
- Process and document shipping damage, and late and lost package claims.
- Assist in merchandising the center, including stocking shelves with products, ensuring the clean and orderly appearance of products, and informing appropriate personnel of inventory levels for re-ordering supplies.
- Operate copiers, fax machines, binding equipment, and all other office machines in a safe, efficient, and productive manner.
- General housekeeping duties.
Requirements
- 2 years of customer service and sales experience in a retail environment.
- Point of Sale (POS) and computer experience are highly desirable.
What We Offer
- A competitive wage, plus incentives.
- A fun work environment that fosters growth and development.
- Opportunities to grow and develop your skills in a dynamic and supportive environment.
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