Customer Service Branch Associate

5 days ago


Miami, Florida, United States Sherwin-Williams Full time
Job Summary
As a Customer Service Branch Associate at Sherwin-Williams, you will be responsible for receiving and preparing orders, as well as safely moving, loading, and delivering products. This role requires providing excellent customer service and operating tinting, mixing, and color matching equipment, as needed.

Key Responsibilities
Prepare orders for delivery or pickup according to schedule (load, pack, wrap, label, ship)
Load and unload products from deliveries
Operate and maintain warehouse vehicles and equipment
Assist customers in person and over the phone by determining needs and presenting appropriate products and services
Process sales transactions accurately and consistent with policies and procedures
Deliver products to the customer in a safe and timely manner
Communicate and cooperate with supervisors and coworkers
Keep a clean and safe working environment and optimize space utilization
Follow quality service standards and comply with procedures, rules, and regulations
Ensure that the stockroom is organized
Operate tinting, mixing, and color matching equipment, as needed

Requirements
Must be at least eighteen (18) years of age
Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
Must have a valid, unrestricted Driver's License
Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
Must be willing to work all scheduled hours, with or without reasonable accommodation
Preferred Qualifications: High School diploma or GED, one year of work experience using material handling equipment, and one year of work experience in customer service, retail, or sales

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