Customer Technical Support Specialist
4 weeks ago
We are seeking a highly skilled Customer Technical Support Engineer to join our team at Siemens Energy. As a key member of our technical services group, you will play a critical role in supporting our customers and driving business growth.
Key Responsibilities- Provide technical support and leadership for root cause investigations, ensuring timely and effective resolution of customer issues.
- Collaborate with internal and external stakeholders to create solutions, leveraging your problem-solving mentality and technical expertise.
- Develop and maintain technical documentation, including inspection plans, repair plans, and reports, to ensure accuracy and compliance.
- Support the development of new products and services, working closely with cross-functional teams to drive innovation and growth.
- Lead and/or support steam turbine R&D projects, performing calculations, ensuring drawings are issued to required dates, and completing tasks within allocated budgets.
- Bachelor of Science in Engineering required, with a focus on mechanical engineering or a related field.
- 3 years of relevant experience, with at least 1 year of technical engineering experience with rotating equipment.
- Fundamental understanding of mechanical engineering principles, with a strong background in reliability, manufacturing, design, or operations of rotating equipment.
- Excellent communication and collaboration skills, with the ability to work effectively in a fast-paced, customer-centric environment.
Siemens Energy is a global leader in the energy technology sector, committed to making sustainable, reliable, and affordable energy a reality. Our team is dedicated to driving innovation and growth, while upholding a 150-year legacy of excellence.
What We Offer- Career growth and development opportunities, with a focus on professional development and skill-building.
- A supportive work culture, with a strong emphasis on collaboration, innovation, and customer satisfaction.
- Competitive compensation and benefits package, including health and wellness benefits, paid time off, and a 401K savings plan.
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Customer Technical Support Specialist
6 days ago
Trenton, New Jersey, United States Siemens Energy Full timeAbout the RoleWe are seeking a highly skilled Customer Technical Support Engineer to join our team at Siemens Energy. As a key member of our technical services business, you will play a critical role in supporting our customers with their steam turbine technical needs.Key ResponsibilitiesProvide technical support and leadership for root cause investigations...
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Technical Support Specialist
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Trenton, New Jersey, United States Nms Health Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Nms Health. As a key member of our technical support team, you will be responsible for providing comprehensive technical support for our application stack, including troubleshooting and resolving issues.Key ResponsibilitiesTechnical Support: Provide technical support...
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