Medical Operations Team Leader

1 week ago


New York County New York, United States Access2Care Full time

Position Overview:

Immediate Hiring Opportunity
Join our team as a Medical Operations Team Leader, where you will play a pivotal role in ensuring the safety and well-being of participants at major events.

This position involves leading a dedicated team of medical professionals and volunteers, providing guidance and support to ensure optimal patient care and event safety.


As part of Access2Care's commitment to excellence, you will collaborate with internal staff and local partners to achieve set objectives, ensuring a high standard of care for all participants.


Our medical team is dedicated to delivering exceptional care to individuals of all backgrounds and abilities, fostering an environment of continuous improvement and education for both volunteers and professional staff.


Team members will engage in various events across the city, offering critical medical support and ensuring a safe experience for all involved.


Key Responsibilities:
Lead a designated area or tent on the day of the event, overseeing teams of volunteers and professional staff.


Effectively communicate real-time conditions and resource requirements to the command center using appropriate communication tools.

Deliver outstanding patient care and customer service as a team leader.

Manage and coordinate the deployment and retrieval of medical equipment and supplies in your assigned area.

Serve as an educational resource for team members and management.

Identify potential risks and take necessary actions, including reporting event conditions to the command center.

Document all activities and incidents thoroughly for management review.

Utilize the internal electronic health records system to complete required care documentation accurately.


Maintain the condition of your assigned location and medical equipment, ensuring everything is organized and operational.

Assess each situation to determine the best course of action and follow established protocols.

Communicate site needs and supply requests effectively to the management team.

Take charge of scene management as necessary, demonstrating leadership and decision-making skills.

Operate the on-duty vehicle when required.

Provide coaching and updates to team members regarding new and changing information as needed.


Adhere to all company policies and procedures, including completing necessary training and maintaining required certifications.


Minimum Qualifications:
Must be at least 20 years of age.

2 to 3 years of field experience as an EMT or higher, with prior supervisory or leadership experience preferred.

High school diploma or GED required.

Current and valid EMT certification or higher, CPR certification, and a valid Driver's License are mandatory.


Completion of ICS 100, 200, 700, and 800 certifications at the time of application, with ICS 300 and 400 to be completed within two months of hire through company-sponsored training, if required.


Strong oral, written, and interpersonal communication skills, along with a proficient understanding of local geography, protocols, and procedures, are essential.


Equal Employment Opportunity:
Access2Care is an Equal Opportunity Employer, committed to supporting veterans and providing reasonable accommodations for individuals with disabilities.

Compensation:
Starting compensation ranges from $20/hr to $25/hr. Explore our benefits options to learn more.

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