Front Desk Associate

2 days ago


Ashburn, Virginia, United States Amenity Day Spa Full time
Front Desk Representative Job Description

We are seeking a friendly and service-oriented Front Desk Representative to join our team at Amenity Day Spa. As a Front Desk Representative, you will be the first point of contact for our clients, providing an excellent customer experience and ensuring a smooth and efficient experience for all visitors.

Key Responsibilities:
  • Greet and Welcome Clients: Greet customers as they arrive, provide a warm and welcoming atmosphere, and ensure a positive first impression.
  • Answer Phone Calls and Schedule Appointments: Answer phone calls, schedule appointments, and provide accurate information to clients.
  • Assist with Paperwork and Administration: Assist clients with paperwork, including consent forms, and maintain accurate records.
  • Maintain a Clean and Inviting Environment: Maintain a clean and inviting environment, ensuring the front desk area is tidy and organized.
  • Provide Excellent Customer Service: Provide exceptional customer service, attending to the needs of clients throughout their services.
Requirements:
  • Experience: Two or more years of experience as a receptionist or similar role is preferred.
  • Communication Skills: Excellent communication skills with a commitment to customer service.
  • Work Ethic and Positive Attitude: Strong work ethic and positive attitude, with the ability to multitask and work in a fast-paced environment.
  • Computer Skills: Familiarity with computers and scheduling software.


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