Fitness Club Representative

2 days ago


Ashburn, Virginia, United States The Fitness Equation Full time
Job Opportunity: Hospitality Associate (Club Opener)

The Fitness Equation is seeking a highly motivated and customer-focused Hospitality Associate to join our team as a Club Opener. As the first point of contact for members, guests, and staff, you will be responsible for providing exceptional service and ensuring a positive experience for all who enter our club.

Key Responsibilities:

  • Greet members, guests, and staff with a warm and welcoming attitude.
  • Manage the front desk and work out area with efficiency and organization.
  • Handle member inquiries, resolve issues, and provide information on club events and promotions.
  • Assist with member check-ins, verify access, and maintain accurate records.
  • Collaborate with management to update member billing information and sell authorized Front Desk POS items.
  • Maintain a clean and organized work area, including the front desk and exercise floor.
  • Ensure the fitness and sports amenities are clean and ready for use.
  • Provide excellent customer service and respond to member concerns in a professional and courteous manner.

Requirements:

  • High school diploma or equivalent required.
  • Excellent communication and problem-solving skills.
  • Ability to multitask and work in a fast-paced environment.
  • Interest in physical fitness and a passion for delivering exceptional customer service.
  • CPR and First Aid certifications preferred.
  • Previous health club experience preferred.

The Fitness Equation offers a competitive compensation package, benefits, and a FREE membership with employment. We also provide educational assistance and opportunities for advancement based on performance. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.


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