Front Desk Coordinator

5 days ago


Ashburn, Virginia, United States NOVA Plastic Surgery and Dermatology Full time
Job Overview

NOVA Plastic Surgery and Dermatology is a leading aesthetic practice in the region, committed to delivering exceptional care to patients and investing in staff growth. We seek a full-time Front Desk Coordinator to provide outstanding customer service in a fast-paced setting.

Responsibilities
  • First Impressions: Demonstrate excellent phone skills and become a reputable source of information regarding our services and medical-grade skincare products.
  • Customer Service: Provide exceptional service in-person, over the phone, and via email.
  • Administrative Tasks: Receive and direct phone calls, accurately schedule appointments, securely take payments, check patients in and out, obtain necessary patient information, manage patient records in accordance with HIPAA, ensure all forms and consents are completed, and assist with patient referrals.
  • Supportive Role: Serve beverages to patients, maintain a tidy waiting area, and assist patients purchasing retail products.
  • Education and Development: Participate in ongoing education and staff development.
Qualifications
  • Education: Bachelor's Degree Preferred
  • Experience: Customer service experience
  • Skills: Strong interest in skincare and aesthetics, ability to communicate clearly and effectively, ability to work well in a fast-paced environment, exceptional attention to detail, and interpersonal skills.
  • Computer Proficiency: Computer proficiency and willingness to learn new platforms as required.
Benefits
  • Compensation: $17-$20 hourly starting pay (based on experience)
  • Benefits Package: Health benefits with HSA/FSA options, 401K Plan, paid time off, and retail products as gratis
  • Growth Opportunities: Growth potential

To apply, please submit your resume and a cover letter. We review applications and invite select applicants to a virtual interview followed by an interview in the office.



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