IT Support Specialist
2 days ago
Lockheed Martin Corporation is seeking an experienced IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support, troubleshooting, integration, upgrades, and maintenance for all networked and locally attached computing equipment.
Key Responsibilities:- Provide technical support, troubleshooting, integration, upgrades, and maintenance for all networked and locally attached computing equipment
- Unpack and inventory equipment shipped to site
- Repair, replace, and creatively solve hardware and software issues for all IT equipment supporting a core and isolated environment of specialized manufacturing and engineering equipment
- Work closely with IT management and programs to determine support requirements, priorities, and support needs
- Collaborate with the Regional Manager to ensure security guidelines, computing standards, and best practices are being followed
- Provide on-call support on a limited basis
- Ability to obtain/maintain Secret clearance
- Work full-time during core business hours and support after-hour projects, outages, or migrations as necessary
- Outstanding work ethic
- Customer-focused and proactive
- Capable of supporting multiple tasks and customers with competing deadlines concurrently
- Basic experience working with desktop hardware and software installation/replacement/troubleshooting
- Basic experience supporting configuration of computers
- Basic experience troubleshooting network equipment
- Experience using backup and imaging software
- Ability to create documentation, processes, and procedures to ensure risk reduction
- Experience with computer patching and updates
- Experience installing operating systems and imaging computers
- Understanding of EIT processes, procedures, and policies
- Experience installing, supporting, and using various Windows Operating systems
- Experience installing, supporting, and using Office 365
- Working knowledge of Service Central, CATS, JITA, and other IT tools
- Experience with data protection, backups, and data recovery tools
- Experience working in manufacturing clean room environments
This position requires a government security clearance, you must be a US Citizen for consideration.
Clearance Level:Secret
Other Important Information:By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match.
Should this match be identified, you may be contacted for this and future openings.
Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees. Schedules range from standard 40 hours over a five-day work week while others may be condensed.
These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits.
Lockheed Martin is an Equal Opportunity/Affirmative Action Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
The application window will close in 90 days; applicants are encouraged to apply within days of the requisition posting date in order to receive optimal consideration.
At Lockheed Martin, we use our passion for purposeful innovation to help keep people safe and solve the world's most complex challenges.
Our people are some of the greatest minds in the industry and truly make Lockheed Martin a great place to work.
We place an emphasis on empowering our employees by fostering an inclusive environment built upon integrity and corporate responsibility.
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