Fire Alarm System Specialist

5 days ago

Charlotte, North Carolina, United States Johnson Controls International Full time
Job Summary

This skilled position involves installing, configuring, and servicing Fire Alarm Systems, Access Control, and CCTV Systems at customer sites. The ideal candidate will have experience in low voltage electrical systems, including Fire/Life Safety Systems, Access Control, CCTV, and Security Systems.

Key Responsibilities
  • Install, program, and troubleshoot Fire Alarm Systems, Access Control, and CCTV Systems.
  • Respond to customer service calls and resolve issues promptly and efficiently.
  • Participate in after-hours service program and work flexible hours, including weekends and nights.
  • Communicate with central dispatch on work order status and receive updates on customer issues.
  • Read and interpret blueprints, diagrams, submittals, specifications, software/systems programs, schematics, and operational/product manuals.
  • Supervise and inspect the installation of equipment to meet customer and contract specifications.
  • Complete necessary certification courses on internal and external products used.
  • Submit all required task-related, activity, productivity, and other documentation in a timely manner.
Requirements
  • 2-3 years documented experience in low voltage electrical systems, including Fire/Life Safety Systems, Access Control, CCTV, and Security Systems.
  • Experience in reading and interpreting blueprints, submittals, and operational/product manuals.
  • Experience with hand tools, test equipment, multi-meter usage, digital analyzer, and commissioning devices.
  • Ability to install conduit wire and fire alarm devices.
  • High School Diploma or equivalent required.
  • Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs.
  • Able to work in unusual and sometimes difficult positions such as climbing ladders, scaffolding, and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc.
  • Ability to work flexible hours, including weekends to meet customer requirements.
  • Overnight travel may be required.
  • Demonstrates a prominent level of customer service.
  • Ability to lead & work well with team members.
  • Ability to adhere to, implement, and always follow safety guidelines and procedures.
  • Strong organizational skills, positive attitude, and ability to learn quickly.
  • Possess a valid driver's license and driving record that meets company requirements.
  • Able to pass a pre-employment background and drug test.
  • Able to obtain and retain any licenses required by National, State and Local codes.
  • Must always comply with safety guidelines.
  • Working knowledge of electronic and digital test equipment.
  • Basic understanding of Network concepts and architectures.
  • Extended knowledge of DOS and Windows.
  • Ability to multi-task and prioritize in a brief time.
Preferred Qualifications
  • Two-year associate degree in Electronics, Network, Computer Science, or related field.
  • NICET level II or ability to obtain in first year.

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