Hunting Sales Associate

4 days ago


Kalamazoo, Michigan, United States Sportsman's Warehouse Full time

**Job Summary**

Sportsman's Warehouse is seeking a highly skilled and customer-focused Hunting Sales Associate to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring a seamless shopping experience for our customers.

Key Responsibilities:

  • Approach each customer using the 5 non-negotiable sales training steps to ensure a personalized and engaging experience.
  • Maintain a clean, organized, and visually appealing store environment, including the gun counter and firearm rooms.
  • Assist in processing and replenishing merchandise, monitoring floor stock, and maintaining accurate inventory levels.
  • Develop in-depth knowledge of firearms, including form 4473, to provide expert advice and support to customers.
  • Ensure accuracy when completing the employee portion of 4473 and review customer portions for accuracy.
  • Maintain the security of the hunting department, including the gun counter and firearm rooms, and ensure all ATF standards are met for all firearm transactions.
  • Communicate customer requests and feedback to management to drive business growth and improvement.
  • Perform other tasks as necessary and assigned by management, which may include assisting in other departments.

Requirements:

  • Excellent customer service skills and a passion for delivering outstanding customer experiences.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Strong knowledge of firearms and sales principles.
  • Ability to maintain accurate records and meet deadlines.
  • Excellent communication and interpersonal skills.


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