Retail Sales Associate
4 days ago
We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Sherwin-Williams. As a Retail Sales Associate, you will play a critical role in providing exceptional customer service, driving sales growth, and maintaining a high level of store appearance.
Key Responsibilities- Provide excellent customer service, ensuring customer satisfaction and loyalty
- Assist customers in person and over the phone, determining their needs and presenting appropriate products and services
- Build strong relationships with wholesale and retail customers, understanding their needs and preferences
- Process sales transactions accurately and consistently, following company policies and procedures
- Meet or exceed sales goals on a monthly, quarterly, and yearly basis
- Maintain precise work order files and formulas, ensuring accurate inventory management
- Pull and stock products from the sales floor or warehouse, maintaining a clean and organized store environment
- Tint and mix products to customer specifications, ensuring quality and accuracy
- Load and unload delivery trucks, assisting with deliveries as needed
- Maintain in-stock and presentable condition of assigned areas, ensuring a positive customer experience
- Remain knowledgeable about products offered, discussing available options with customers
- Comply with inventory control procedures, suggesting ways to improve sales and store operations
- Must be at least 18 years of age
- Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
- Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
- Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
- Have a valid, unrestricted Driver's License
- Have at least a High School diploma or GED
- Have at least one (1) year experience working in a delivery, retail, or customer service position
- Have previous work experience selling paint and paint-related products
- Have previous work experience operating tinting and mixing equipment
- Ability to read, write, comprehend, and communicate in more than one language
- Ability to read, write, comprehend, and communicate in Spanish
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