Operations Supervisor

1 day ago


Greenville, North Carolina, United States Physicians East Full time
Job Title: Operations Supervisor

Job Summary:

We are seeking an experienced Operations Supervisor to join our team at Physicians East, P.A. The successful candidate will be responsible for supervising operations employees, providing training and guidance, and ensuring the smooth operation of our medical offices.

Responsibilities:

  • Supervise and train operations employees to ensure excellent customer service and efficient office operations.
  • Provide guidance and support to employees to resolve issues and improve processes.
  • Collaborate with other departments to ensure seamless communication and coordination.
  • Manage and maintain accurate records and reports, including payroll and accounting.
  • Develop and implement process improvements to enhance office efficiency and productivity.
  • Conduct regular meetings and evaluations to ensure employee satisfaction and performance.
  • Act as a liaison between employees, physicians, and vendors to ensure open communication and excellent customer service.

Requirements:

  • Associate degree in business, information systems, or a related field; Bachelor's degree preferred.
  • Five years or more experience in healthcare, including two to three years of supervisor and/or patient relations experience.
  • Strong knowledge of physician practice and/or hospital business processes.
  • Exceptional interpersonal communication skills and ability to create a favorable impression for the organization.
  • Ability to work well under pressure and interact effectively with physicians, mid-level providers, clinical and non-clinical employees, and the public.
  • High level of confidentiality, integrity, and initiative.
  • Ability to form positive and collaborative relationships with all levels in the organization.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.
  • Recognition and rewards for outstanding performance.

About Us:

Physicians East, P.A. is a team of skilled healthcare professionals united to meet the challenge of delivering quality, cost-efficient, comprehensive healthcare to the people of Eastern North Carolina.

Location:

Greenville, NC

Work Schedule:

Monday-Friday, 8a.m. – 5 p.m. Additional hours may be required to meet the needs of the business.



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