Patient Service Representative

3 days ago


Boynton Beach, Florida, United States RAYUS Radiology Full time
Job Summary

RAYUS Radiology is seeking a highly skilled and detail-oriented Patient Service Representative to join our team. As a Patient Service Representative, you will play a critical role in providing exceptional patient-centered services, ensuring quality assurance, and facilitating communication between patients, family members, and staff.

Key Responsibilities
  • Front Desk Operations
    • Provide a positive and legendary patient experience by serving as the initial point of contact for patients and visitors.
    • Timely registration of patient arrivals, validating demographic information, and collecting out-of-pocket payments.
    • Inform patients about delays and wait times, and follow up to ensure inquiries or complaints are satisfactorily resolved.
    • Answer patient inquiries, investigate complaints, and direct them to supervisors or other staff members as needed.
  • Medical Records Management
    • Ensure quality assurance of health records by verifying completeness, accuracy, and proper entry into computer systems.
    • Retrieve and release health information data/medical records in adherence to HIPAA and company policies.
    • Interact and work cooperatively with patients and team members of different diversities, ensuring inclusion.
    • Work as a liaison between healthcare providers and offices in a timely manner.
  • Tech Support
    • Monitor modality schedules and ensure efficient patient flow.
    • Escort patients to changing rooms, explain procedures, and perform sanitizing techniques.
    • Help technologists stay on time by having the next patient ready before the current patient is ready to get off the table.
    • Ensure patient areas are stocked and organized, and clean and stock patient prep rooms and restrooms.
Requirements
  • Proficient utilization and application of EHR software, hardware, and programs.
  • Ability to maintain confidentiality of PHI in adherence to HIPAA regulations.
  • Alignment of company mission and embodiment of core values.
  • Adherence and compliance to company policies, procedures, operational objectives, and goals.


  • Boynton Beach, Florida, United States RAYUS Radiology Full time

    Job SummaryRAYUS Radiology is seeking a highly skilled and customer-focused Patient Service Representative to join our team. As a key member of our front office staff, you will play a critical role in delivering exceptional patient-centered services and ensuring a positive experience for our patients and their families.Key ResponsibilitiesFront Desk...


  • Boynton Beach, Florida, United States RAYUS Radiology Full time

    Job SummaryRAYUS Radiology is seeking a highly skilled and detail-oriented Patient Service Representative to join our team. As a Patient Service Representative, you will be responsible for providing exceptional patient-centered services, ensuring quality assurance, and facilitating communication between patients, family members, and staff.Key...


  • Boynton Beach, Florida, United States Gordon Food Service Full time

    About the RoleGordon Food Service is seeking a highly motivated and results-driven Sales Representative to join our team. As a Sales Representative, you will be responsible for cultivating relationships, developing new business, and providing innovative solutions to our customers.Key ResponsibilitiesResearch and identify new business opportunities within...


  • Pompano Beach, Florida, United States My Health Onsite Full time

    Job SummaryMy Health Onsite is seeking a highly skilled Patient Service Representative to join our team. As a Patient Service Representative, you will play a vital role in providing exceptional customer service to our patients, scheduling appointments, and maintaining accurate patient records.Key ResponsibilitiesCustomer Service: Respond to patient...


  • Miami Beach, Florida, United States Mount Sinai Medical Center of Florida Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Mount Sinai Medical Center of Florida. As a Patient Service Representative, you will be responsible for providing exceptional customer service to patients and families, ensuring that their needs are met and exceeded.Key ResponsibilitiesAnswering...


  • Boynton Beach, Florida, United States Banfield Pet Hospital Full time

    Job SummaryWe are seeking a highly skilled and dedicated Client Service Representative to join our team at Banfield Pet Hospital. As a Client Service Representative, you will play a vital role in ensuring the exceptional experience of our clients and their pets.Key ResponsibilitiesClient Service: Provide professional, efficient, and exceptional service to...


  • Boynton Beach, Florida, United States NYU Langone Full time

    About NYU Langone Health:NYU Langone Health is a premier, patient-focused, integrated academic medical institution. It has been recognized as the top hospital for quality and patient safety by Vizient, Inc., and boasts 10 clinical specialties ranked among the nation's best according to U.S. News & World Report. With over 320 locations in the New York area...


  • Boynton Beach, Florida, United States Retina Group of Florida Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Access Representative to join our team at Retina Group of Florida. As a Patient Access Representative, you will play a critical role in ensuring the smooth registration process for our patients.Key ResponsibilitiesRegistration and Scheduling: Obtain and verify patient demographic and...


  • Delray Beach, Florida, United States RAYUS Radiology Full time

    Job SummaryRAYUS Radiology is seeking a highly skilled and detail-oriented Patient Service Representative to join our team. As a Patient Service Representative, you will be responsible for providing exceptional patient-centered services, ensuring quality assurance, and facilitating communication between patients, family members, and staff.Key...


  • West Palm Beach, Florida, United States RAYUS Radiology Full time

    Job SummaryRAYUS Radiology is seeking a highly skilled and detail-oriented Patient Service Representative to join our team. As a Patient Service Representative, you will be responsible for providing exceptional patient-centered services, ensuring quality assurance, and facilitating communication between patients, family members, and staff.Key...


  • Boynton Beach, Florida, United States G. L. Homes Full time

    Job Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at G. L. Homes. As a key member of our service department, you will play a critical role in ensuring the satisfaction of our homeowners by providing exceptional service and support.Key Responsibilities:Greet and assist all homeowners visiting the...


  • Boynton Beach, Florida, United States G. L. Homes Full time

    Job Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at G. L. Homes. As a key member of our service department, you will play a critical role in ensuring the satisfaction of our homeowners by providing exceptional service and support.Key Responsibilities:Greet and assist all homeowners visiting the...


  • Boynton Beach, Florida, United States Lowe's Full time

    Job Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Lowe's. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, maintaining a clean and safe store environment, and ensuring that our customers have an outstanding shopping experience.Key...


  • Boynton Beach, Florida, United States The UPS Store Full time

    Job Summary:The UPS Store is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our retail sales team, you will be responsible for delivering exceptional customer service to our valued customers, processing packages for courier shipment, and operating various equipment and devices.Key...


  • Palm Beach Gardens, Florida, United States ClareMedica Health Partners LLC Full time

    Job Overview: Patient Services Representative Location: Care Center Employment Type: Full-time, Non-Exempt Department: Medical Administration Reports to: Operations Supervisor Position Category: Non-Managerial At ClareMedica Health Partners LLC, we set the bar high for excellence. Our mission is to enrich the lives of seniors in the communities...


  • Boynton Beach, Florida, United States G. L. Homes Full time

    **Job Summary:**We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at G. L. Homes. As a key member of our customer service team, you will be responsible for providing exceptional support to our homeowners, ensuring their satisfaction and loyalty to our brand.Key Responsibilities:Greet and assist all...


  • Boynton Beach, Florida, United States G. L. Homes Full time

    **Job Summary:**We are seeking a highly skilled and customer-focused Customer Service Coordinator to join our team at G. L. Homes. As a key member of our service department, you will play a vital role in ensuring exceptional customer satisfaction and experience.**Key Responsibilities:**Greet and assist all homeowners visiting the service department,...


  • Boynton Beach, Florida, United States Fortis Fire and Safety Full time

    About Fortis Fire and SafetyWe are a leading provider of fire protection services across the United States, with a strong presence in California, Florida, Texas, and Chicago. Our company values its employees and offers a range of benefits, including competitive pay, paid time off, and opportunities for career advancement.Job SummaryWe are seeking a highly...


  • Boynton Beach, Florida, United States The Joint Chiropractic Full time

    Job Summary:We are seeking a highly skilled and customer-focused Front Desk Coordinator to join our team at The Joint Chiropractic. As a key member of our front office team, you will be responsible for providing exceptional service to our patients and members, ensuring a positive and welcoming experience in our clinics.Key Responsibilities:Provide...


  • Pompano Beach, Florida, United States My Health Onsite Full time

    Job SummaryMy Health Onsite is seeking a highly skilled Patient Service Representative to join our team. As a Patient Service Representative, you will play a vital role in supporting our health centers by assisting patients via phone, scheduling appointments, and resolving complaints in a timely and professional manner.Key ResponsibilitiesCustomer Service:...