Senior Field Service Engineer

2 days ago


Andover, Massachusetts, United States MKS Instruments Full time

About the Role:

MKS Instruments is seeking a highly skilled Field Service Engineer to join our team in the Northeast region. As a Field Service Engineer, you will be responsible for installing, maintaining, troubleshooting, and repairing Electronics & Packaging Machines and Ultra-Fast laser systems.

Key Responsibilities:

  • Install and maintain Electronics & Packaging Machines and Ultra-Fast laser systems
  • Provide technical support to customers, sales, and application teams
  • Troubleshoot and repair complex technical issues
  • Stay current with the latest upgrades and training of new products and software
  • Maintain historical performance and repair information
  • Log and create field service reports

Requirements:

  • Bachelor's degree in Photonics or a related field
  • 3-5 years of relevant experience in Electronics and Laser Systems
  • Excellent troubleshooting and communication skills
  • Proficiency in MS Office and data analysis applications
  • Ability to lift up to 50 lbs and perform physical demands of the job

What We Offer:

  • Competitive salary range: $66,000 - $123,800 per year
  • Discretionary annual bonus
  • Comprehensive benefits package, including health insurance, 401(k), and paid time off
  • Opportunities for professional growth and development

Equal Opportunity Employer:

MKS Instruments is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment.

Location:

This position is based in the Northeast region and requires travel between 50% and 80% of the time.



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