Director of Corporate Outreach

4 weeks ago

Reston, Virginia, United States BankTalent HQ Full time
Job Summary

The Director of Corporate Outreach will play a key role in supporting the Corporate Outreach Strategy, with a focus on engaging ACH end-users and creating resources to promote greater ACH visibility and awareness among business and related stakeholders.

This position requires a subject matter expert in ACH, with experience in business payment processes, to support the mission of promoting ACH adoption and awareness.

Key Responsibilities
  • Serves as a subject matter expert for ACH and how businesses use ACH for B2B, B2C, and C2B payments.
  • Creates educational materials on ACH/business payments for webinar and in-person presentations.
  • Collaborates with the Senior Director, Industry Engagement on exhibits and sponsorships to promote ACH awareness and adoption with specific industry verticals.
  • Works with Nacha's Rules and risk management teams to understand how Nacha initiatives impact corporate ACH users.
  • Keeps current on industry trends, regulatory changes, and technological advancements related to ACH payments.
  • Gathers and analyzes feedback to continuously improve educational offerings and address any gaps in understanding.
  • Creates strong industry relations with supporting associations and directly with businesses and payment enablers.
  • Manages and supports related data (e.g., contacts, lists).
  • Represents Nacha in identified industry events.
  • Identifies industry opportunities for engagement, conducts retrospectives, and helps assess recommendations for continued participation.
Requirements
  • Deep understanding and experience with ACH payments.
  • Accredited ACH Professional (AAP) and/or Accredited Payments Risk Professional (APRP), and/or CTP preferred.
  • Subject matter expertise in electronic payments and related resource development.
  • Excellent written, verbal, and presentation skills.
  • Excellent attention to detail.
  • Initiative-taker with a well-developed aptitude for time management and participating in teams.
  • Understand and contribute to the department's strategic direction.
About Nacha

Nacha governs the thriving ACH Network, the payment system that drives safe, smart, and fast Direct Deposits and Direct Payments with the capability to reach all U.S. bank and credit union accounts.

Through problem-solving and consensus-building among diverse payment industry stakeholders, Nacha advances innovation and interoperability in the payments system.

Nacha develops rules and standards, provides industry solutions, and delivers education, accreditation, and advisory services.

To do all of this, we rely on the heart of Nacha - our people and Core Values.

Nacha Core Values

We are a team of problem solvers and consensus builders who enable payments to securely reach virtually every American.

We achieve success through teamwork, commitment, and innovative thinking.

We don't shy away from tough problems or long odds - we do what is right, which may not be easy.

We foster curiosity and embrace learning to broaden our expertise.

We are each great, but together we are better and foster a respectful, diverse, and inclusive work culture.

We don't take ourselves too seriously. We bring our 'A' game and still have fun.

We celebrate successes and have a friendly and fun work environment.

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