Intake Specialist Lead

14 hours ago


Oakland, California, United States First Place Full time
About First Place for Youth

We are a leading non-profit organization dedicated to supporting foster youth in their transition to adulthood. Our comprehensive programs empower foster youth to overcome the unique challenges they face and build the skills, confidence, and connections they need to succeed.

Job Summary

The Intake Specialist is responsible for ensuring program census through ongoing outreach, assessment, and eligibility verifications of applicants. This role provides or oversees all aspects of the admission process for all youth, including program day, pre-admission assessments, initial service planning, coordination with housing, and presentation and warm hand-off to the services team.

Key Responsibilities
  • Complete and document applicant interest in program, assessment, participation in program day and all other intake related activities.
  • Liaise with county workers from child welfare, probation, and/or YDS workers.
  • Invite and ensure participation in assessment activities and, where possible, initial team meetings.
  • Develop (as needed) and provide tools to youth to assist with decision making and to ensure youth participation in strength and needs assessments and goal setting.
  • Lead staff meetings to confirm and coordinate youth entry into program.
  • Provide accurate assessment information – through presentation of psycho-social, needs and strengths and other relevant assessment data to the services team.
  • Coordinate closely with Housing Department and Services staff to ensure seamless entry into program and warm hand-off to jump start participant success.
  • Provide clear information to potential participants and consumers (such as county welfare workers, YDS staff, probation officers and other referring parties) regarding My First Place.
  • Complete accurate, on-time documentation.
  • Participate and provide clinical leadership in staff and clinical meetings.
  • Attend weekly individual meeting with supervisor.
  • Complete project assignments related to intake and transition of youth as assigned.
  • When possible, act as field consultant for Masters level interns who can implement strategies and projects to support youth transitions in and out of program.
Requirements
  • Master's Degree required in Social Welfare or other discipline able to register with BBS as MFTi, ASW, or LPCi; Registration within six months of employment preferred.
  • License preferred.
  • Justice and systems change that addresses barriers based on race, ethnicity, sexual orientation or gender identity.
  • Minimum two years' experience working with youth with complex presentations including chronic trauma.
  • Experience does not substitute for professional degree and certification.
  • Must be comfortable working in community settings.
  • High level of personal accountability for the quality and impact of work.
  • Excellent communications skills, professional demeanor, sound judgement, and strong organizational skills.
  • Willingness to work collaboratively; capacity to work independently.
  • Must be able to pass Community Care Licensing background check.
  • Must have a dependable car, valid driver's license, and proof of insurance.
  • Proficiency in Microsoft Office programs, particularly Word and Excel.
  • Availability for occasional evening and weekend work and some travel as needed.
Benefits
  • 15 days of vacation time in the first year
  • 12 days of sick time
  • 2 floating holidays
  • 15 paid holidays
  • Employee's choice of Kaiser or UCH HMO/PPO with up to 90% of the premium covered by First Place on certain plans
  • Principal dental and vision coverage with up to 90% of the premium covered by First Place
  • Pay will be determined based on Education and Experience.


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