Client Intake Specialist

1 week ago


Oakland, California, United States The Nieves Law Firm, APC Full time
About the Role

The Nieves Law Firm, APC is seeking a highly skilled and empathetic Client Intake Specialist to join our team. As a key member of our sales team, you will be responsible for identifying the needs of potential new clients, pinpointing how our firm can help, and assisting them in becoming clients in our office.

Key Responsibilities
  • Conduct phone meetings with potential new clients to determine their legal needs
  • Onboard new clients and ensure a smooth transition to our firm
  • Input call and follow-up data in our sales tracker
  • Manage client feedback and reviews
  • Build and maintain relationships with potential referral sources
Requirements
  • Empathetic and able to understand the needs of others
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Experience in sales or a related field
  • Spanish fluency is a plus
About Our Firm

The Nieves Law Firm, APC is a leading law firm dedicated to providing exceptional legal services to our clients. We are committed to upholding the highest standards of integrity, professionalism, and excellence in all that we do. If you are a motivated and results-driven individual who is passionate about delivering exceptional client service, we encourage you to apply for this exciting opportunity.



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