Patient Care Advocate

3 weeks ago


Lake Mary, Florida, United States Serenity Healthcare, LLC Full time
About the Role

We are seeking a highly motivated and compassionate Patient Care Advocate to join our team at Serenity Healthcare, LLC. As a Patient Care Advocate, you will play a critical role in educating patients on new-to-market healing technologies and helping them understand the benefits of TMS and Ketamine.

Key Responsibilities
  • Be the expert on TMS and Ketamine, with training and studies provided to ensure your success in this role.
  • Take ownership of all patients on your provider's schedule, ensuring timely and effective support.
  • Conduct one-on-one meetings with patients to connect treatment solutions to their individual needs, fostering a supportive and non-judgmental environment.
  • Support healing through education, connection, and focus on TMS and Ketamine, empowering patients to take control of their mental health.
Benefits
  • Accelerate your healthcare career growth with rapid advancement opportunities, allowing you to grow and develop your skills.
  • Enjoy comprehensive insurance benefits, including medical, dental, and vision coverage, as well as a 401K plan to secure your financial future.
  • Take advantage of 20 days off annually, including 10 PTO days and 10 holidays, to recharge and maintain a healthy work-life balance.
  • Gain access to Serenity's treatment options, further enhancing your skills and knowledge in the field of mental health.
Requirements
  • High School Diploma or GED.
  • 2-3+ years of experience in a full-time customer service role, with a proven track record of excellent communication and interpersonal skills.
  • Well-versed in de-escalation techniques and able to connect with individuals from diverse backgrounds.
About Serenity Healthcare, LLC

Serenity Healthcare, LLC is a leader in the field of healthcare technology, utilizing advanced medical devices to provide long-term success for patients. With evidence-based research and proven results, we are dedicated to helping patients take back their lives with a revolutionary technological approach to healthcare.

Join our team and embark on a rewarding career journey that makes a meaningful difference in the lives of others.



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