Patient Care Advocate
3 weeks ago
We are seeking a highly motivated and compassionate Patient Care Advocate to join our team at Serenity Healthcare, LLC. As a Patient Care Advocate, you will play a critical role in educating patients on new-to-market healing technologies and helping them understand the benefits of TMS and Ketamine.
Key Responsibilities- Be the expert on TMS and Ketamine, with training and studies provided to ensure your success in this role.
- Take ownership of all patients on your provider's schedule, ensuring timely and effective support.
- Conduct one-on-one meetings with patients to connect treatment solutions to their individual needs, fostering a supportive and non-judgmental environment.
- Support healing through education, connection, and focus on TMS and Ketamine, empowering patients to take control of their mental health.
- Accelerate your healthcare career growth with rapid advancement opportunities, allowing you to grow and develop your skills.
- Enjoy comprehensive insurance benefits, including medical, dental, and vision coverage, as well as a 401K plan to secure your financial future.
- Take advantage of 20 days off annually, including 10 PTO days and 10 holidays, to recharge and maintain a healthy work-life balance.
- Gain access to Serenity's treatment options, further enhancing your skills and knowledge in the field of mental health.
- High School Diploma or GED.
- 2-3+ years of experience in a full-time customer service role, with a proven track record of excellent communication and interpersonal skills.
- Well-versed in de-escalation techniques and able to connect with individuals from diverse backgrounds.
Serenity Healthcare, LLC is a leader in the field of healthcare technology, utilizing advanced medical devices to provide long-term success for patients. With evidence-based research and proven results, we are dedicated to helping patients take back their lives with a revolutionary technological approach to healthcare.
Join our team and embark on a rewarding career journey that makes a meaningful difference in the lives of others.
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