Banquet Operations Coordinator
4 weeks ago
We are seeking a highly organized and detail-oriented Banquet Operations Specialist to join our team at Water's Edge Banquet Center. As a key member of our events team, you will play a critical role in ensuring the smooth execution of events, from planning to execution.
Key Responsibilities:- Assist in the planning and coordination of events, including room setups, beverage services, and rental needs.
- Participate in day-of-event operations, managing client/vendor access and ensuring positive customer experiences.
- Collaborate with the events team to ensure maximum event revenues and exceptional customer satisfaction.
- Provide top-tier customer service, responding to client inquiries and resolving issues in a timely and professional manner.
- Maintain accurate records and reports, including event documentation and vendor contracts.
- Assist with inventory management and ordering, ensuring the banquet facility is well-stocked and prepared for events.
- Support the Event Marketing & Sales Specialist with sales, tours, and venue bookings, as needed.
- Perform other job-related tasks as assigned, including working effectively under pressure and multitasking efficiently.
- Must be a US citizen or lawfully authorized alien worker.
- Associate's degree in Hospitality Management or related field, or two years of applicable experience.
- Serv-Safe certification or obtain within one year.
- First Aid and CPR/AED certification or obtain within one year.
- Excellent communication and interpersonal skills.
- Proficient in online social media and Microsoft 365, Google Workspace, or Canva.
- Must be at least 21 years old and able to work nights, weekends, and holidays.
- Must be able to physically participate in banquet center setups and operations.
At Water's Edge Banquet Center, we value creativity, customer service, and operational excellence. As a Banquet Operations Specialist, you will have the opportunity to work in a dynamic environment, contributing to the success of our events and the satisfaction of our clients.
We are committed to maintaining a safe and drug-free work environment and require all employees to adhere to these standards.
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