Learning and Development Manager

1 week ago


Sunnyvale, California, United States CrowdStrike Holdings, Inc. Full time
About the Role:

CrowdStrike is seeking a highly skilled Learning and Development Manager to lead end-to-end learning program solutions, focusing on in-person and virtual course facilitation and delivery of people manager and team effectiveness/building content.

Key Responsibilities:
  • Manage assigned learning programs from end-to-end, including initial project scope definitions, delivery strategies, and continuous program updates and maintenance
  • Lead and manage the team effectiveness learning curriculum for the LLD team, including the design and development of facilitator-led courses as well as self-service workshops for people managers
  • Use instructional design methods to create employee-centric team effectiveness and team building curriculum
  • Build and manage relationships with business leaders, HR Business Partners, external consultants, and other key stakeholders to understand each function's strategy and priorities and translate those into learning goals and opportunities
  • Collaborate with subject-matter experts and functional stakeholders to perform needs analysis, scope projects, and evaluate existing materials to identify the appropriate approach and content for CrowdStrike's diverse audiences
  • Oversee learning program operations, including communications, forecasting, scheduling, strategy, measurement, and logistics in alignment with the overall LLD Roadmap
  • Provide learning admin support, including LMS administration, intranet communications, and content repository site management
Requirements:
  • 4+ years of experience with facilitating, teaching, and presenting to a wide range of employee audiences, from interns to C-suite, of size varying sizes
  • 4+ years of in-person and virtual facilitation on leadership, employee, and team development content
  • 4+ years of experience partnering, collaborating, and consulting multiple internal business partners and stakeholders
  • 3+ years of experience in instructional, user-experience, training, or process design
  • 3+ years of experience delivering learning content to a global, multi-region audience
  • Bachelor's degree or equivalent years of professional experience
What You'll Bring:
  • Passion for developing and supporting people managers to help them grow and succeed in their leadership roles
  • A creative and unique design approach to building team effectiveness experiences
  • Global perspective and ability to think and plan at scale
  • Organized with a strong attention to detail
  • Engaging and approachable facilitation skills and able to build connections with learners
  • Excellent interpersonal skills and ability to build and sustain relationships
  • Adaptable with the ability to flex to frequently changing needs
  • Ability to manage complex and highly visible learning programs
  • Ability to make decisions based on multiple, often conflicting perspectives
  • Positive team player willing to collaborate and support on all LLD program curriculum as needed


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