Front Desk Representative

2 days ago


Pittsburgh, Pennsylvania, United States Crescent Services Full time
Job Title: Front Desk Agent

Job Summary:

We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the Pittsburgh Marriott City Center. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a seamless experience from check-in to check-out.

Key Responsibilities:

  • Process guest check-ins and check-outs in a timely and efficient manner
  • Issue room keys and provide guests with information about hotel amenities and services
  • Respond to guest requests and resolve any issues in a professional and courteous manner
  • Process guest bills and collect payments in accordance with hotel policies and procedures

Requirements:

  • High school diploma or equivalent required
  • Previous experience in a front desk or customer service role preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

About Us:

Crescent Services is a leading hospitality company that values its employees and strives to provide exceptional service to our guests. We are committed to creating a positive and inclusive work environment that supports the growth and development of our team members.



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