Front Desk Representative
7 hours ago
We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Crescent Hotels and Resorts. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a seamless experience.
Key Responsibilities:- Process guest check-ins and check-outs in a timely and efficient manner
- Issue room keys and provide guests with information about hotel amenities and services
- Respond to guest requests and resolve any issues in a professional and courteous manner
- Process guest bills and collect payments in accordance with hotel policies and procedures
- High school diploma or equivalent required
- Previous experience in a front desk or customer service role preferred
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and multitask
- Competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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