Front Desk Representative
5 days ago
Job Summary:
We are seeking a highly motivated and customer-focused Front Desk Associate to join our team at European Wax Center. As a Front Desk Associate, you will be the first point of contact for our guests and play a critical role in ensuring their overall experience is exceptional.
Key Responsibilities:
- Answer incoming calls and respond to guest inquiries in a timely and professional manner
- Make outgoing calls to guests to confirm reservations and provide information about promotions and services
- Take detailed notes on each reservation to ensure accurate communication with guests
- Ensure all required paperwork is completed prior to guest reservations
- Check out and rebook guests after waxing services are completed
What We Offer:
As a Front Desk Associate, you can expect to earn $12/hour plus commission on Wax Pass sales. Our associates have the opportunity to earn an additional $10-$20 per hour based on their sales performance.
Requirements:
- Outgoing and enjoy interacting with people
- Flexible availability, including weekends
- No prior sales experience necessary, we provide training
Support and Development:
Your Center Manager will provide regular support and guidance to ensure your success in this role. We are committed to helping you maximize your earning potential and achieve your career goals.
Physical Demands and Work Environment:
The physical demands of this position include regular talking and hearing, frequent use of hands and fingers, and occasional standing, walking, and lifting up to 25 pounds. The work environment is typically moderate noise level.
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