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Cloud Services Operations Manager

2 months ago

Jersey City, New Jersey, United States Verisk Analytics Full time
Company Overview
At Verisk Analytics, we empower the world to envision new opportunities and inspire transformative change for a better future.

Our analytical solutions integrate content, data, and insights to strengthen businesses, individuals, and communities, fostering resilience and sustainability.

Position Overview
This role is part of our Corporate Technology division, focusing on enterprise systems. The position supports a flexible hybrid work model, requiring some in-office presence weekly.
Key Responsibilities
- **Design and Implementation**: Architect, develop, and maintain enterprise systems that optimize workforce productivity through cloud technologies.
- **Operational Excellence**: Lead a team to ensure efficient operational support across all environments within your technical group.
- **Continuous Improvement**: Foster a culture of ongoing enhancement within operations, engineering, and development teams, driving measurable improvements in efficiency and processes.
- **Vendor Liaison**: Collaborate with vendors and IT personnel for technical design, implementation, and issue resolution.
- **Documentation and Automation**: Create and maintain automation and documentation for repeatable design patterns to enhance system efficiency and reduce manual intervention.
Success Metrics
- Contribution to innovation and optimization of company technologies.
- Development and tracking of project plans, ensuring timely completion.
- Positive feedback from business partners and team members.
Qualifications
- Proven ability to establish effective working relationships across all organizational levels.
- Strong communication skills and a collaborative approach to problem-solving.
- Minimum of 3 years of relevant experience with a bachelor's degree.
- Expertise in enterprise infrastructure systems and public cloud services, particularly Azure.
- Familiarity with ITSM methodologies and database platforms.
- Experience with Microsoft Active Directory and the Office 365 suite.
Additional Information
Verisk Analytics is committed to inclusivity and diversity, fostering a workplace culture that values learning, caring, and results. We are recognized as a Great Place to Work and are dedicated to ethical innovation and community empowerment.