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Front Desk Coordinator

2 months ago

Glendale, Arizona, United States Sonoran Roots Full time
Job Overview

Are you passionate about the cannabis sector? Do you possess a Facility Agent License? If so, we have an exciting opportunity for you to become a part of our dynamic team at Sonoran Roots.


About Sonoran Roots:

Sonoran Roots is a premier, locally owned cannabis company based in Tempe, Arizona. We pride ourselves on delivering high-quality, compliant cannabis products to our valued customers. Our operations include multiple cultivation facilities, a cutting-edge extraction lab, and well-established retail outlets, making us a recognized name in the Arizona cannabis market.


Position Summary:

We are looking for a dedicated and detail-oriented individual to fill the role of part-time Receptionist. This position is essential in creating a welcoming atmosphere for our customers and ensuring that our operational standards are met.


Key Responsibilities:

  • Ensure compliance with AZ Department of Health Services regulations and Ponderosa protocols.
  • Welcome and check-in customers, verifying their eligibility as per state guidelines.
  • Respond to inquiries and direct them to the appropriate channels.
  • Maintain a clean and professional environment in the lobby and waiting areas.
  • Foster relationships with customers to enhance their experience and promote business growth.
  • Manage office supplies and maintain an organized workspace.
  • Handle incoming mail and ensure proper distribution.
  • Update product menus and maintain accurate records.
  • Safeguard patient information and ensure compliance with privacy regulations.
  • Complete daily tasks efficiently and accurately.
  • Assist in maintaining a safe and professional work environment.
  • Support the movement of cannabis products within the facility in a compliant manner.
  • Provide exceptional customer service, both in-person and over the phone.
  • Work effectively in a fast-paced environment, demonstrating strong communication and organizational skills.
  • Exhibit a positive attitude and teamwork spirit.

Qualifications:

  • Must be at least 21 years old and able to obtain an AZDHS Facility Agent Card.
  • Experience in the cannabis industry is preferred but not mandatory.
  • Strong attention to detail and ability to follow instructions.
  • Reliable attendance and effective communication skills are essential.
  • Ability to lift 15+ pounds as required.

Benefits:

We offer competitive pay, performance reviews, employee discounts, and flexible paid time off, among other perks.


Schedule:

Availability for part-time shifts is required.