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Front Desk Representative

1 month ago

Glendale, Arizona, United States Grads Photography Full time
Front Desk/Customer Service Representative

Grads Photography is dedicated to delivering exceptional service to our valued guests. We are seeking a team player with adaptability, attention to detail, and a passion for learning.

About the Role

This is a seasonal position with the possibility of extension based on performance. The successful candidate will be responsible for ensuring a positive guest experience at the front desk and executing all administrative tasks to the highest standards of quality.

Key Responsibilities
  • Greet and assist guests upon their arrival at the studio.
  • Promptly and efficiently resolve customer issues.
  • Manage multiple phone lines.
  • Schedule and confirm appointments.
  • Ensure accurate entry and printing of orders.
  • Process and package customer orders.
Requirements
  • High school diploma or equivalent.
  • Proficiency in computer skills (e.g., Internet Explorer, MS Word, MS Excel, Gmail, etc.).
  • Excellent verbal and written communication skills.
  • Reliable transportation to commute to our studio in Glendale, AZ.
  • Ability to stand for extended periods.
  • Strong multitasking abilities.
  • Organized and detail-oriented.
Recommended Experience
  • Customer service experience of at least one year.
  • Bilingualism is advantageous but not required.