Client Services Representative
2 weeks ago
Stillman Law Office is a reputable collections law firm headquartered in Farmington Hills, Michigan. We specialize in creditor representation across the United States, committed to compliance and exceptional service.
Key Responsibilities- Communicate with clients in alignment with regulatory and compliance standards.
- Perform business data processing and maintenance tasks.
- Generate and analyze reports to provide meaningful insights and ensure client satisfaction.
- Ability to meet both individual and firm-wide goals.
- Strong ability to work in a team environment while maintaining personal excellence.
- Excellent written and oral communication skills, with keen attention to detail.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to multi-task and problem-solve effectively in a high-volume, deadline-driven environment.
- Strong work ethic and commitment to providing top-tier service.
- Associate's degree preferred.
- 1-2 years of experience in a law firm or legal department is a plus.
- Familiarity with CMR or other database software for the collections industry is an advantage.
- Health, vision, and dental insurance.
- Life insurance.
- Short-term disability coverage.
- 401(k) retirement plan.
- Paid time off (PTO).
Salary is commensurate with experience. A background check and drug test are required prior to hiring. Stillman Law Office is committed to fostering a diverse and inclusive work environment, providing equal employment opportunities to all individuals, regardless of race, color, religion, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.
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