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Property Claims Specialist

2 months ago


Madison, United States State Farm Mutual Automobile Insurance Company Full time


Explore the opportunity below to understand the qualifications and skills required for this role.
Position: Property Claims Specialist - Field Operations

Job Type: Regular Full Time
Openings: 2
Category: Claims and Investigation

Overview

Advance your career with a leading organization that prioritizes professional development. At State Farm, we value our employees by offering a comprehensive Total Rewards package:
Starting Salary: $59,000 - $79,000 annually, based on experience and qualifications. We emphasize work-life balance, with compensation structured around a standard 38:45-hour work week.

  • Annual merit increases
  • 401(k) contributions
  • Paid Time Off (PTO), including 5 days of Life Leave, Paid Volunteer Time, and an Annual Celebration Day
  • Industry-leading Tuition Assistance Programs
  • Wellness and mental health initiatives
  • Discounts from numerous retailers through our Perks at Work program
    And more

Our commitment to community and making a positive impact is central to our mission at State Farm. Join our top-tier team and contribute to meaningful work.

Key Responsibilities

As a Property Claims Specialist, you will utilize your expertise to manage claims related to accidental and weather-related damages for residential and commercial properties.

Your role will involve direct interaction with clients, explaining coverage details, estimating damages, and guiding them through the claims process while delivering exceptional service.

Work Environment:

This position requires servicing various zip codes and involves a combination of fieldwork and potential virtual responsibilities.

Primary Duties:

  • Conduct thorough on-site evaluations of property damages for both residential and commercial claims.
  • Collaborate with policyholders, insurance agents, and other stakeholders to efficiently resolve claims.
  • Provide outstanding customer service throughout the claims process, addressing inquiries and concerns professionally.
  • Document findings and prepare detailed reports to support the claims process.
  • Investigate and adjust property claims with exposures up to $500,000.
  • Assess coverage and policy terms to determine claim validity and ensure compliance with regulations.
  • Negotiate and settle claims within authorized limits, adhering to policy provisions and company guidelines.
  • Flexibility in work hours may be required based on business needs.
Qualifications
  • Bachelor's degree in a relevant field is preferred or equivalent experience.
  • Experience in property claims handling within the insurance sector.
  • Strong understanding of property insurance policies and claims practices.
  • Knowledge of residential and commercial construction.
  • Excellent communication skills for effective interaction with clients and stakeholders.
  • Detail-oriented with strong organizational and analytical abilities.
  • Proficient in claims management software and relevant tools.

Physical Requirements:

  • Ability to perform physical tasks such as lifting, climbing, and navigating various inspection environments.
  • A valid driver's license is necessary.

Preferred Skills:

  • Experience with complex or high-value claims.
  • Background in construction.
  • Familiarity with water mitigation inspections.
  • Knowledge of Xactimate and XactContents software.

All employees must complete required training and background checks as mandated by state regulations.

For more information on our benefits and hiring process, please visit State Farm Careers.