Claims Specialist

3 weeks ago


Madison, Wisconsin, United States West Bend Mutual Insurance Co. Full time

West Bend Mutual Insurance Co. is seeking a skilled Claims Specialist to join our team. As a Claims Specialist, you will specialize in both commercial and personal lines litigated claims, handling high-exposure claims and utilizing current Claims technology. You will provide technical advice and direction to claim adjusters, managers, agents, and examiners, and direct activities of defense counsel handling litigated files. Additionally, you will research and provide coverage opinions, handle special projects as assigned, and participate in training of department personnel. The ideal candidate will have prior experience handling complex, large claims, proficiency with computers and current technology, and excellent oral and written communication skills.

Responsibilities:

  • Specialize in commercial and personal lines litigated claims
  • Handle high-exposure claims
  • Utilize current Claims technology
  • Provide technical advice and direction to claim adjusters, managers, agents, and examiners
  • Direct activities of defense counsel handling litigated files
  • Research and provide coverage opinions
  • Handle special projects as assigned
  • Participate in training of department personnel

Preferred Qualifications:

  • Prior experience handling complex, large claims
  • Proficiency with computers and current technology
  • Excellent oral and written communication skills
  • Interpersonal skills
  • Negotiation and problem-solving skills

Preferred Education and Training:

  • Bachelor's degree in Business, Insurance, or related field
  • Associate in Claims Designation
  • CPCU designation or other continuing education

West Bend Mutual Insurance Co. is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.



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