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Claims Representative

1 month ago

Madison WI USA, United States The Cincinnati Insurance Companies Full time
Make a Difference in Insurance Claims

The Cincinnati Insurance Companies is seeking a Field Claims Representative to join our team. As a Field Claims Representative, you will be responsible for investigating and evaluating multi-line insurance claims through personal contact to ensure accurate settlements.

This is an exciting opportunity to work in a dynamic and service-oriented environment where you can build productive relationships, collaborate with a diverse team, and develop your skills.

Key Responsibilities:
  • Conduct thorough claim investigations
  • Interview insureds, claimants, and witnesses
  • Consult police and hospital records
  • Evaluate claim facts and policy coverage
  • Inspect property and auto damages and write repair estimates
  • Prepare reports of findings and secure settlements with insureds and claimants
  • Use claims-handling software, company car, and mobile applications to adjust loss in a paperless environment
  • Provide superior and professional customer service
  • Once eligible, become a certified and active Arbitration Panelist


Requirements:
  • Be available and communicative during regular business hours
  • Have a desire to learn about the insurance industry and provide a great customer experience
  • Be able to work unsupervised
  • Have excellent verbal and written communication skills
  • Have strong interpersonal skills
  • Have excellent problem-solving, negotiation, organizational, and prioritization skills
  • Be prepared to follow-up with others in a timely manner
  • Have a valid driver's license


Benefits:
  • Company car
  • Company stock options, including Restricted Share Units and Incentive based stock options
  • Paid time off (PTO)
  • 401K with 6% company match


Enhance Your Talents

As a Field Claims Representative, you will have the opportunity to develop strong relationships with our independent agents and provide outstanding service. Whether you have experience from another carrier or you're new to the insurance industry, we promote a lifelong learning approach. Cincinnati provides you with the tools and training to be successful and to become a trusted, respected insurance professional - all while enjoying a meaningful career.

Enjoy Benefits and Amenities

Your commitment to providing strong service, sharing best practices, and creating solutions that impact lives is appreciated. To increase the well-being and satisfaction of our associates, we offer a variety of benefits and amenities. Learn more about our benefits and amenities packages.

Many departments at our Headquarters in Fairfield, Ohio, offer hybrid work options, empowering associates to work from home several days a week. Depending on your role and responsibilities, hybrid options may be available.

Embrace a Diverse Team

As a relationship-based organization, we welcome and value a diverse workforce. We provide equal employment opportunity to all qualified persons without regard to race; creed; color; sex, including sexual orientation, gender identity, and transgender status; religion; national origin; age; disability; military service; veteran status; pregnancy; AIDS/HIV or genetic information; or any other basis prohibited by law. Learn More.