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Claims Representative

1 month ago

Madison, Wisconsin, United States Cincinnati Insurance Company, Inc. Full time
Field Claims Representative Opportunity

We are seeking a skilled Field Claims Representative to join our team at Cincinnati Insurance Company, Inc. This role involves investigating and evaluating multi-line insurance claims, ensuring accurate settlements, and providing exceptional customer service.

Key Responsibilities:

  • Conduct thorough claim investigations
  • Interview insureds, claimants, and witnesses
  • Consult police and hospital records
  • Evaluate claim facts and policy coverage
  • Inspect property and auto damages and write repair estimates
  • Prepare reports of findings and secure settlements with insureds and claimants
  • Use claims-handling software, company car, and mobile applications to adjust loss in a paperless environment
  • Provide superior and professional customer service
  • Once eligible, become a certified and active Arbitration Panelist

Requirements:

  • Be available and communicative during regular business hours
  • Have a desire to learn about the insurance industry and provide a great customer experience
  • Be able to work unsupervised
  • Have excellent verbal and written communication skills
  • Have strong interpersonal skills
  • Have excellent problem-solving, negotiation, organizational, and prioritization skills
  • Be prepared to follow-up with others in a timely manner
  • Have a valid driver's license

Benefits:

  • Company car
  • Company stock options, including Restricted Share Units and Incentive-based stock options
  • Paid time off (PTO)
  • 401K with 6% company match

What We Offer:

Cincinnati Insurance Company, Inc. provides a supportive and inclusive work environment, opportunities for professional growth and development, and a competitive compensation package. If you are a motivated and customer-focused individual looking for a challenging and rewarding career, we encourage you to apply for this Field Claims Representative opportunity.