Property Claims Adjuster

4 days ago

Madison, Wisconsin, United States Rural Mutual Insurance Full time
Job Title: Property Claims Adjuster

We are seeking a highly skilled and detail-oriented Property Claims Adjuster to join our team at Rural Mutual Insurance. As a Property Claims Adjuster, you will be responsible for investigating and evaluating property damage claims made by policyholders.

Key Responsibilities:
  • Visit claim sites to inspect and assess property damage caused by incidents such as fires, floods, storms, or accidents.
  • Analyze insurance policies, review claim forms, and investigate the circumstances surrounding the loss to determine the coverage and liability.
  • Prepare detailed reports documenting findings, including photographs, measurements, and estimated repair costs.
  • Interact with policyholders, claimants, and other stakeholders in a professional and empathetic manner.
  • Engage in negotiations with policyholders, contractors, and third-party claimants to reach a fair settlement agreement.
  • Collaborate with other departments, such as underwriters, legal, and agents, to ensure accurate assessment of claims and compliance with company policies and procedures.
Requirements:
  • Bachelor's degree in a relevant field, such as insurance, risk management, or construction, or equivalent work experience.
  • Minimum of three years of experience as a Property Adjuster, preferably in a field-based role.
  • Solid understanding of construction principles and building materials.
  • Strong analytical and problem-solving abilities to assess property damage accurately, evaluate coverage, and negotiate settlements effectively.
  • Excellent verbal and written communication skills to interact with policyholders, claimants, and internal stakeholders.
  • Strong customer service skills with a focus on providing a positive experience to policyholders throughout the claims process.
  • Exceptional organizational and time management skills to handle multiple claims simultaneously, meet deadlines, and maintain accurate documentation.
About Rural Mutual Insurance:

We created a welcoming place to work with friendly and professional leadership. We are known for the great care we take with our staff, our agents, and our customers. We are passionate and determined about delivering the best customer service, preserving insurance industry knowledge, and making a difference through the work that we do.

We believe in a healthy work/life balance and to that end offer a competitive and comprehensive compensation package including health, dental, life, LTD, and vision insurance as well as an employee bonus plan, matching 401k plan, and generous time off benefits.

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