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Front Desk Representative
2 months ago
Job Summary
We are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Agent. As a Guest Experience Expert, you will be responsible for delivering exceptional service to our guests, ensuring their stay is memorable and unique.
Key Responsibilities
- Process operational needs and address guest requests in a timely and efficient manner
- Complete reports and share information about the local area with guests
- Provide a safe and welcoming environment for guests and colleagues
- Follow company policies and procedures, maintain confidentiality, and protect company assets
- Uphold quality standards and ensure uniform, personal appearance, and communications are professional
Requirements
- High school diploma or G.E.D. equivalent
- No related work experience required
- No supervisory experience required
- No license or certification required
About Marriott
Marriott International is an equal opportunity employer, committed to hiring a diverse workforce and sustaining an inclusive, people-first culture. We believe in delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon our living legacy.