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Transportation Coordinator

2 months ago

Phoenix, Arizona, United States Russell Tobin Full time

Russell Tobin is seeking a skilled Transportation Coordinator to join their team in Phoenix, AZ. This is an excellent opportunity to work with a dynamic team and gain valuable experience in the ecommerce industry.

Key Responsibilities:

  • Manage inbound transportation disruptions for shipping products, including backlogged freight and shipment delays.
  • Proactively resolve shipping issues with third-party logistics providers (3PL) by identifying the root cause and taking corrective action.
  • Plan transportation to alternate distribution centers when necessary.
  • Escalate unresolved issues or complications to appropriate teams.
  • Communicate with shippers, carriers, and internal teams via email, phone, and instant messaging to resolve shipment delays.
  • Analyze vendor and shipment data using Excel, including tasks such as VLOOKUPs, pivot tables, and data interpretation.
  • Use Excel to track vendor activity and escalate issues as needed.
  • Serve as the primary point of contact for vendors, investigating shipment disruptions and working toward solutions.
  • Monitor and ensure cases are resolved within established service level agreements (SLAs).
  • Assist with administrative tasks for the transportation group, including managing scheduled pickups, re-routing shipments, and interacting with various vendors.

Requirements:

  • Minimum High School Diploma, bachelor's degree preferred for full-time conversion
  • 2+ years of experience in a related industry, including logistics, transportation coordination, project management, or customer service.
  • Proficient in Excel (VLOOKUPs, pivot tables, and analyzing data) and Microsoft Office
  • Previous experience in data analytics and responding to support tickets
  • Able to work with multiple systems and screens (multiple tabs + systems at once)

About Russell Tobin:

Russell Tobin is a leading minority-owned professional and technical recruitment and staffing advisory organization. We are comprised of specialized practices focusing on a variety of skill sets and industries. Having a depth and breadth of industry expertise, our subject matter experts are able to provide tailored and swift sourcing solutions to fulfill client hiring needs. In other words, we connect top talent with companies.

As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.

Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.