Summer Youth Employment Program Monitor

2 weeks ago

New York, New York, United States Roads to Success Inc Full time
Job Overview

OUR MISSION: We aim to motivate and empower young individuals to shape their own futures.

OUR VISION: We aspire to create a world where every young person has access to a fair and just path to achievement.

PROGRAM STRUCTURE: Roads to Success (RTS) offers a range of youth initiatives, including after-school programs, summer camps, retreats, conferences, and summer job opportunities, impacting thousands of young people across NYC annually. RTS integrates the youth development philosophy of the Circle of Courage into all our initiatives, fostering an atmosphere of Belonging where youth can cultivate their Independence, enhance their Mastery skills, and practice Generosity within their communities. Central to our programs are training strategies that empower our young professionals to forge deeply meaningful connections with the youth in their care, whom we refer to as Our Future Leaders.

PRIMARY ROLE: The worksite monitors play a crucial role in overseeing and documenting the internship activities of participants during the Summer Youth Employment Program (SYEP).

ORGANIZATIONAL STRUCTURE:

Supervisor: Program Director

Supervises: Participants aged 16-24

Hours: 20 hours per week from March to June; 35 hours per week from July to August

Compensation: $23 - $25 per hour, commensurate with experience

KEY RESPONSIBILITIES:

  • Assist in the collection of program-required documentation at designated worksites.
  • Prioritize tasks to achieve weekly objectives.
  • Demonstrate a solid background in customer service.
  • Travel across the five boroughs for site evaluations.
  • Submit comprehensive Monitoring logs weekly in YEPS.
  • Gather timesheets weekly and ensure their accuracy.
  • Foster and maintain collaborative relationships with assigned worksite supervisors.
  • Communicate with the Program Director regarding any worksite assignment issues.
  • Participate in all relevant meetings, training sessions, and supervision as necessary.

SKILLS & QUALIFICATIONS:

  • Strong verbal and written communication skills.
  • Exceptional organizational abilities to maintain precise records.
  • Capability to manage multiple tasks and meet deadlines.
  • Professional interaction with participants, staff, clients, and community partners.
  • Collaborative work ethic with team members to achieve shared goals.
  • Cultural sensitivity and awareness.
  • Professional conduct in alignment with RTS policies regarding behavior and appearance.
  • Proficient in Microsoft Office Suite (Excel, PowerPoint) and Adobe software.

EDUCATIONAL BACKGROUND:

  • Bachelor's degree in Social Work, Human Services, or a related discipline; a Master's degree is preferred.
  • At least three years of experience in benefits administration, social services, or a similar field.
  • Thorough understanding of public benefit programs.
  • Strong communication, organizational, and interpersonal skills.
  • Proficiency in data management and reporting systems.
  • Experience in crisis intervention and support.

WORK ENVIRONMENT:

  • Work is conducted in one or more educational facilities, which may involve climbing stairs.
  • Standard working hours are 9 am - 5 pm, Monday - Friday, with occasional evening and weekend events.
  • Travel via public transportation or personal vehicle may be necessary throughout NYC.

COMPETENCIES:

  • Comprehensive management of participant cohorts, including needs assessment, monitoring notes, and outcome evaluation to ensure effective support.
  • Adopts a systematic approach to embrace best practices.
  • Creates and maintains a safe, inclusive, and welcoming environment prioritizing the safety and emotional well-being of all participants.
  • Ability to manage program participants while fostering professional growth and development.
  • Efficient management of operational systems for effective documentation.
  • Ability to build and sustain collaborative relationships with various stakeholders.
  • Advocates for the team and its objectives.
  • Represents the program, its participants, staff, and families at various levels, advocating for their needs and the program's success.

EQUAL OPPORTUNITY EMPLOYER:

We are an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are dedicated to fostering a diverse and inclusive workplace where all employees feel welcome and valued. We believe that diversity and inclusion are essential to our success in serving youth.

DISCLAIMER:

This job description is intended to provide a general overview of the position and its essential functions. It is not intended to be an exhaustive list of all the duties and responsibilities that may be assigned to the staff member. The specific duties and responsibilities of the position may change from time to time, as determined by the needs of the organization. The staff member must be able to perform the essential functions of the position satisfactorily, with or without reasonable accommodations. Reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

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