ServiceNow Expert Position

3 weeks ago


Cambridge, Massachusetts, United States Draper Labs Full time

Are you a skilled IT specialist looking for a challenging opportunity? Draper Labs is seeking a talented individual to fill the position of ServiceNow Expert. This role comes with a competitive salary of $125,000 per year, along with benefits such as comprehensive health insurance and 401(k) matching.

About the Job:

The successful candidate will be responsible for designing, developing, testing, and implementing DNN solutions, as well as collaborating with cross-functional teams to ensure seamless integration with other platforms.

Key Responsibilities:

  • Develop and deploy DNN solutions, ensuring alignment with business objectives and processes.
  • Collaborate with stakeholders to gather requirements and provide solutions that meet their needs.
  • Design and implement efficient workflows, automating tasks where possible.
  • Analyze and interpret business requirements to develop sustainable solutions.
  • Mentor junior team members and contribute to knowledge sharing initiatives.
  • Translate business requirements into technical solutions, utilizing ServiceNow's built-in functionality whenever possible.
  • Configure and customize ServiceNow applications to meet business needs.
  • Implement security measures to protect sensitive data and maintain compliance.
  • Develop and maintain technical documentation to support platform operations.
  • Expect an estimated annual salary of $130,000 based on qualifications and experience.

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