Customer Service Representative
20 hours ago
We are seeking a highly skilled Customer Service Representative to join our Retail Banking Team in Kansas City, KS.
Key Responsibilities:
- Provide exceptional customer service through face-to-face interactions and communication opportunities.
- Perform primary bank transactions, including deposits, withdrawals, and cash checks.
- Utilize communication opportunities to offer additional bank services and products.
- Assist retail-related positions as needed.
Requirements:
- High school diploma or general education degree (GED) required.
- At least two years related experience and/or training, or equivalent combination of education and experience.
- Experience in a customer service representative/banking-type role is strongly preferred.
- Working knowledge of Microsoft Office software, including Word, Excel, PowerPoint, and Outlook.
Preferred Skills:
- Greet customers in the lobby, drive-thru, and/or on the phone.
- Opens new deposit accounts.
- Processes deposits, withdrawals, cash checks, and other teller transactions.
- Responsible for the security of assigned cash drawer and balances daily with data displayed on computer screen.
- Processes deposits from ATM and night depository.
- Identify and initiate sales opportunities.
- Process and proof daily transactions through back counter; ensure proper holds are placed on checks according to regular CC guidelines.
Compensation: $19/hr-$20/hr
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