Customer Service Representative

19 hours ago


Kansas City, Kansas, United States Closets by Design Kansas City Full time

Customer Service Representative

**Job Summary**

We are seeking a highly motivated and organized individual to join our team as a Customer Service Representative. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and exceeding their expectations.

**Responsibilities**

* Answer and direct incoming phone calls in a friendly and professional manner
* Manage designers' appointment calendars to ensure seamless communication and coordination
* Greet visitors and provide assistance to ensure a positive experience
* Deliver administrative support to office staff, sales team, and production/installation department
* Perform general office duties, including working knowledge of computers and MS Office
* Type at 40+ wpm with accuracy and efficiency
* Demonstrate strong verbal and written communication skills, as well as personal organization skills

**Requirements**

* Strong customer service skills, with a passion for delivering exceptional experiences
* Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities
* Reliable, punctual, and possessing a strong work ethic
* Strong personal organization skills, with attention to detail and ability to multitask

**About Us**

Closets by Design Kansas City is a nationally recognized leader in home organizing systems. We design, manufacture, and install custom closets, home office furniture, media systems, wall-beds, garage cabinetry, and more. Our team is dedicated to providing outstanding customer service and exceeding client expectations.

**What We Offer**

* Competitive compensation and benefits package
* Opportunities for professional growth and development
* Collaborative and dynamic work environment

**How to Apply**

If you are a motivated and organized individual with a passion for customer service, please submit your resume for consideration.



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