Xfinity Retail Sales Consultant

20 hours ago


Annapolis, Maryland, United States Comcast Full time
Job Summary

As a Sales Consultant at Comcast, you will play a key role in assisting and consulting with customers on our products and services. You will utilize your knowledge, skills, and technology to achieve a world-class sales and service experience. This is a dynamic and fast-paced environment where you will work with moderate supervision and be accountable for individual results and impact on the team.

Core Responsibilities
  • Represent Comcast's products and services by sharing and demonstrating product and sales know-how with customers, providing product demonstrations to educate customers on full product capabilities.
  • Take a customer-first approach with all customer interactions, listening and evaluating customer needs and providing appropriate solutions.
  • Achieve sales and customer experience goals and objectives.
  • Provide comprehensive customer onboarding activities and ensure customers fully understand how to use and manage all company products/services and gain their consent.
  • Perform operational and administrative tasks.
  • Partner with customer care to resolve customer issues, as appropriate.
  • Demonstrate sales excellence and professionalism with integrity and a warm and friendly demeanor to customers and teammates.
  • Comply with all company and retail operational policies and procedures.
  • Complete training requirements and actively engage in team huddles and learning.
  • Understand sales compensation plan and its key elements.
  • Work a flexible schedule, including evenings, weekends, holidays, variable schedule(s), and overtime as needed.
  • Be able to carry and lift up to 25-pound boxes, stand, and move about the store constantly.
What We Offer
  • Base Pay: $17.00/hour
  • Total Target Compensation (Base Pay plus Targeted Commission): $24.69/hour
  • Opportunities for significant upside above targeted earnings for those who overachieve sales targets
  • Best-in-class Benefits to eligible employees, including physical, financial, and emotional support
Requirements
  • High School Diploma / GED (Required)
  • 2-5 Years of Relative Work Experience
Equal Opportunity Employer

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.



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