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Sales Associate

2 months ago

Annapolis, Maryland, United States Rack Room Shoes Full time
About the Role

Rack Room Shoes is seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and driving sales growth.

Key Responsibilities
  • Customer Service: Create a positive and engaging shopping experience for customers, ensuring their needs are met and exceeded.
  • Product Knowledge: Develop and maintain a deep understanding of our products, including features, benefits, and pricing.
  • Sales and Service: Meet or exceed sales targets, while providing exceptional service to customers, including answering questions, making recommendations, and resolving issues.
  • Visual Merchandising: Maintain a visually appealing store environment, including merchandise presentation, display, and organization.
  • Loss Prevention: Be aware of potential loss prevention issues and take proactive steps to prevent them.
  • Inventory Management: Participate in physical inventories, assist with shipping and receiving merchandise, and maintain accurate inventory levels.
Requirements
  • Interpersonal Skills: Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management.
  • Product Knowledge: Basic knowledge of retail sales, preferably in specialty retail or footwear.
  • Visual Merchandising: Basic visual merchandising skills and an understanding of store presentation standards.
  • Math Skills: Basic math skills, with the ability to handle cash and process transactions accurately.
About Us

Rack Room Shoes is a family footwear retailer offering a wide selection of nationally recognized brands and exclusive private brands. We are committed to providing exceptional customer service and creating a positive shopping experience for our customers.