Director of Customer Experience
3 days ago
The Director of Customer Experience will be responsible for developing and mentoring talent, enhancing call intake and quality integration, leading the e-commerce transition, transforming customer service operations, and optimizing data-driven decision-making.
This is an exceptional opportunity to leverage your expertise in building career paths, enhancing service intake and quality, and delivering an exceptional customer experience. You will work closely with the management team to achieve strategic goals and objectives, while fostering a culture of collaboration and innovation.
The ideal candidate will have a proven track record of revitalizing customer service teams, with experience in high-volume, multi-channel environments. You will also be familiar with service metrics, quality integration, and e-commerce adaptation, with proficiency in Microsoft Project and Office Suite.
As a key member of our leadership team, you will receive a competitive salary of $130,000 - $160,000 per year, depending on experience, as well as opportunities for professional growth and development in a fast-paced environment that values innovation and results.
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Director of Customer Experience
2 days ago
Louisville, Kentucky, United States MRINetwork Jobs Full timeAbout the RoleWe are seeking an experienced Director of Customer Experience to join our team at MRINetwork Jobs. This is a unique opportunity to shape the future of customer service and drive innovation within our organization.In this role, you will develop and mentor talent, enhance call intake and quality integration, and lead the e-commerce transition.You...
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Customer Experience Ambassador
2 weeks ago
Louisville, Kentucky, United States Community Choice Financial Family of Brands Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team. As a key member of our sales floor, you will be responsible for delivering exceptional customer experiences and driving business growth through effective sales strategies.Key Responsibilities:Build strong relationships with customers to foster...
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Customer Service Director
2 days ago
Louisville, Kentucky, United States MRINetwork Jobs Full timeJob SummaryWe are seeking a seasoned Customer Service Director to lead our customer service team in driving innovation and excellence. The ideal candidate will have a strong background in transforming customer service operations, developing talent, and driving growth within teams.This is an exciting opportunity to shape the future of customer service,...
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Louisville, Kentucky, United States Churchill Downs Racetrack LLC Full timeJob OverviewWe are seeking an experienced Luxury Sales Director to join our team at Churchill Downs Racetrack LLC.Job SummaryThe successful candidate will be responsible for developing and executing a sales and service strategy, growing ticket revenue, and providing world-class customer experiences for luxury and suite ticketholders.Key ResponsibilitiesSales...
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Customer Data Insights Director
4 weeks ago
Louisville, Kentucky, United States Sedgwick Full timeSedgwick OverviewSedgwick is a leading provider of technology-enabled benefits and workforce management solutions. Our mission is to take care of people by providing innovative solutions that help individuals, families, and communities thrive.About the RoleWe are seeking an experienced Customer Data Insights Director to join our team. This role will be...
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Strategic Product Director
3 weeks ago
Louisville, Kentucky, United States TEKsystems Full timeJob SummaryAs a Strategic Product Director at TEKsystems, you will lead the development of innovative consumer-facing products that leverage artificial intelligence and machine learning. If you are a seasoned product manager with expertise in launching successful digital experiences, we encourage you to apply for this exciting opportunity.ResponsibilitiesOwn...
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Customer Experience Liaison
1 day ago
Louisville, Kentucky, United States Atria Support Center Full timeJob Title:Customer Experience LiaisonAbout the Role:Atria Senior Living has an exciting opportunity for a Customer Experience Liaison to join their Support Center team. This role is responsible for developing and executing various customer feedback programs, ensuring exceptional customer service experiences.The ideal candidate will have a strong...
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Customer Experience Specialist
2 days ago
Louisville, Kentucky, United States Tailored Brands Inc Full timeCustomer Experience Specialist - Make a Difference!Join Tailored Brands Inc as a Customer Experience Specialist and play a vital role in delivering exceptional customer experiences across multiple store locations. This role offers a competitive hourly rate of $18-$22, depending on experience and location. As a Customer Experience Specialist, you'll engage...
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Customer Experience Associate
2 days ago
Louisville, Kentucky, United States Domino's Pizza LLC Full timeJob Overview: As a Customer Service Representative at Domino's Pizza LLC, you will play a vital role in ensuring our customers have an exceptional experience. This is a full-time position that offers competitive pay and opportunities for advancement.About the Role: We are seeking a highly motivated and friendly individual to join our team as a Restaurant...
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Customer Experience Associate
2 days ago
Louisville, Kentucky, United States Enterprise Full timeEnterprise, a leading company in the rental industry, is seeking a skilled Customer Experience Associate to join their team. As a Customer Experience Associate at Enterprise, you will play a crucial role in providing exceptional customer service by meeting and greeting customers in a professional, friendly, and timely manner.Job Responsibilities:Provide...
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Customer Experience Representative
2 weeks ago
Louisville, Kentucky, United States TJ Maxx Full timeWe're seeking a Customer Experience Representative to join our TJ Maxx team!In this vital role, you'll be responsible for creating a positive and memorable shopping experience for our customers. As a Sales Associate, you'll engage with customers, respond to their needs, and provide personalized recommendations to drive sales and increase customer...
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Customer Experience Specialist
3 days ago
Louisville, Kentucky, United States BLACK PANDA CONSULTING GROUP INC Full timeWe are seeking a highly motivated and results-driven Customer Experience Specialist to join our team at BLACK PANDA CONSULTING GROUP INC. As a Customer Experience Specialist, you will be responsible for delivering exceptional customer service, processing sales, and ensuring a positive shopping experience.Key ResponsibilitiesCustomer Service: Assist customers...
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Customer Experience Specialist
4 weeks ago
Louisville, Kentucky, United States Fleet Feet Full timeWe are seeking an experienced Outfitter to join our team at Fleet Feet. As an Outfitter, you will be responsible for recommending gear and products to customers, providing personalized solutions, and building strong relationships with customers, vendors, and peers.This role requires flexibility, as you'll need to work varying shifts, including days,...
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Customer Experience Associate
7 days ago
Louisville, Kentucky, United States Ademco Inc. Full timeJoin Our Team as a Customer Experience AssociateAt Ademco Inc., we're looking for talented individuals to fill the role of Customer Experience Associate. This position comes with an estimated annual salary of $52,500, based on location and experience.About the PositionWe're seeking a highly motivated and organized individual to provide top-notch technical...
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Customer Experience Specialist
1 day ago
Louisville, Kentucky, United States Jared Full timeAbout the Company: Jared is a leading jewelry retailer dedicated to providing exceptional customer experiences. We strive to build long-lasting relationships with our customers by offering personalized service, quality products, and expert advice.Salary: $40,000 - $60,000 per year, based on experience and performance.Job Description: As a Sales...
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Customer Experience Associate
1 day ago
Louisville, Kentucky, United States Enterprise Full timeCompany OverviewAs a Customer Experience Representative at Enterprise, you will be part of a global team dedicated to delivering exceptional customer service. Our goal is to make every customer interaction a positive one.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Rental Solutions Expert. In this role,...
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Customer Experience Representative
2 weeks ago
Louisville, Kentucky, United States Domino's Pizza LLC Full timeCompany OverviewAs a leading pizza delivery company, Domino's Pizza LLC is committed to providing exceptional customer experiences. Our team members play a vital role in achieving this goal by delivering quality food and services to our customers.Salary: $25,000 - $35,000 per year (dependent on experience)Job DescriptionGreet customers and provide them with...
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Customer Experience Representative
1 day ago
Louisville, Kentucky, United States Jared Full timeWe are looking for a Customer Experience Representative who can deliver exceptional customer experiences and drive sales growth. As a Sales Associate at Jared, you will engage customers in conversation, present merchandise, and share detailed information regarding features and benefits of products.About the Role:This is an exciting opportunity to join a...
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Customer Experience Advisor
2 weeks ago
Louisville, Kentucky, United States Ulta Beauty Full timeWe are seeking a highly skilled CUSTOMER EXPERIENCE ADVISOR to join our team at Ulta Beauty. As a key member of our store staff, you will be responsible for creating an exceptional shopping experience for our guests, driving sales and increasing customer loyalty.As a Customer Experience Advisor, you will:Provide personalized recommendations on products and...
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Customer Experience Representative
3 days ago
Louisville, Kentucky, United States Chats Cloud Cover Full timeJob OverviewWe are seeking a skilled and customer-focused professional to join our team as a Call Center Agent at Chats Cloud Cover in Louisville, KY.The ideal candidate will serve as the primary point of contact for our customers, addressing inquiries, resolving issues, and providing information about our products and services.Responsibilities:Inbound and...