Customer Experience Specialist

7 days ago


Louisville, Kentucky, United States Fleet Feet Full time

We are seeking an experienced Outfitter to join our team at Fleet Feet. As an Outfitter, you will be responsible for recommending gear and products to customers, providing personalized solutions, and building strong relationships with customers, vendors, and peers.

This role requires flexibility, as you'll need to work varying shifts, including days, evenings, weekends, and holidays. Prior experience in a customer-facing sales environment is preferred, but not required.

Responsibilities:

  • Recommend gear and products to customers
  • Provide personalized solutions to meet customer needs
  • Build strong relationships with customers, vendors, and peers
  • Work flexible hours, including days, evenings, weekends, and holidays

Requirements:

  • Available to work a flexible schedule
  • Experience in a customer-facing sales environment (preferred)
  • Proactive learner and sound decision maker
  • Passionate, positive, self-motivated, and detail-oriented
  • Accountable and adaptable
  • Collaborative and customer-centric

Perks:

  • $40,000 - $50,000 per year (based on location and experience)
  • 401(k) Retirement Plan with 4% employer matching and immediate vesting
  • Comprehensive benefits package


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